Saturday, December 15, 2007

Gas Station Situations

Maybe gas stations are just representative of society but have a couple of gas station incidents to report on today. One happened the other day, to Kitty Kat, as two cars thought they were next for a certain pump as they entered from different directions. Who was really next? Who knows. The one guy ended up sitting there, at least 10 minutes, without even pumping just to piss others off... that after a verbal altercation with the other driver. Oy vey!

Tonight was a totally different situation. I was inside a very small gas station MINI mart buying Kitty Kat a drink as she is addicted to Diet Coke. Has to be from the fountain; the can or bottle is ok if she is on a deserted island or something but other needs to come out of the fountain. Anyway, I am inside paying for the drink and a customer comes to complain about her gas pump overflowing.

At first I found her annoying. She just seemed like a complainer, sort of needy and just not very likable. I felt like saying, "deal with it... dry off... and get out of here so I can pay for my f'ing drink...." I resisted. However, my allegiance shifted as the two boneheads working at the gas station just stared at her. The employees never offered a towel, to assist with clean up or an apology. Yes, that's right, they NEVER said, "I'm sorry." It was really pathetic that two adults (both employees were in their 30's I would say) couldn't say those simple words that my 3 and 4 year old know! SAD. By that time, having switched allegiances, I felt like saying, "look lady, they aren't going to help clean OR say they are sorry as they should...." I resisted as I felt it might not be clear whose team I was on at that time. I thus moved around the needy customer so I could pay for my drink and then get out.

I finished my gas pumping, took my drink and headed home.... I kept thinking about the annoying lady and the bonehead employees... sad where our country has gotten to. People, like the annoying lady, can't take personal responsibility (i.e. grab a towel and clean your car and your self and go home) and people like the boneheads don't even know what the words "customer service" mean. It's really sad in both directions and I had to witness it all at once in a tiny little gas station.

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