A lot of people do not like car salesmen. For some reason I love them! I find their job very interesting and sometimes wish I had worked as one at some point... maybe when I retire. Anyway, I laugh at their outright lies but enjoy more when they don't directly answer a question or when they give their automated responses.
My favorites automated responses that they provide are:
1) That's less than we paid for it. (Said with friendly laugh)
2) I will have to talk to the boss... I am on your team here but need the boss's ok.
3) I can't get into the holdback money... the boss has to make a dollar or two on the deal.
4) I don't know what the current dealer incentives are... that's for management to worry about.
5) I won't make any money on the deal but that's ok, I want to help you drive home in this new car.
6) I am not real sure but I think so.... (That means he KNOWS the opposite is true)
7) Extended warranties are a great deal... even though this car is so reliable.
8) You are being straight with me so let me be straight with you (that means he is about to lie).
9) I can't go a penny lower... that is my final final offer.
10) After saying the above, and a better deal is finally agreed to, "well I couldn't go lower than that other number, only the boss could."
I could go on but will refrain. The bottom line is they have a tough job. It's highly competitive, the internet has leveled the playing field to some degree (though I do not believe "invoice" is what any dealer really pays for a car and think that is totally a made up number) and though the owners of dealers make a very good living I don't think the average sales guy is pulling big coin. Plus, they work long hours and everybody makes fun of them for being car salesmen (even lower on the joke totem poll than lawyers, usually).
I enjoy negotiating with them, enjoy pointing out the many breaks in their line of reasoning and enjoy buying a new car!
In a future post we will talk about the different types of car salesmen:
1) Know-it-all;
2) Women with top few buttons unbuttoned;
3) English accent guy (studies show that Americans trust guys with English accents - I do NOT);
4) Cool guy pretending like he doesn't really need the job (they typically work at BMW, Porsche, etc...)
5) Blue collar guy (works at GMC, Chevy, Ford, etc....);
I have more but will save them for the future!
Peace out
Tuesday, December 18, 2007
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